What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Outline form problems

    Asked by JMunster on April 25, 2012 at 11:24 AM

    I am experiencing alot of trouble with the drag and drop system. The problem occurs when i choose to shrink the fields, which should make it possible to place more fields next to eachother (in the same line). This isn't working solid, problems i encountered:

    - Drag and drop most of the time not working well.

    - Sometimes jotform decides i need some empty room, totally random. Like the first line I have 2 fields, and then on the second line i can only place a field on the second spot of the line.

    - Big problems with different browsers; Iexplorer shows it differently then Firefox and Chrome, which makes outlining worthless.

    - I can't find an option to just keep some empty space between 2 different fields (on the same line)

    Just wanted to share my problems with the program. Besides these (mostly esthetic) problems I must say the program works great and if you don't care for the layout of the form it is easy to use!

    Kind regards,

    Jarno van Munster

    Screenshot
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    JotForm Support

    Answered by Mike_T on April 25, 2012 at 07:41 PM

    Thank you for sharing your feedback.

    Yes, we know about these problems, and our Developers are doing their best to improve existing features, and implementing new.

    For example, today we have released Form Templates Gallery with over 500 forms.

    - Sometimes jotform decides i need some empty room, totally random. Like the first line I have 2 fields, and then on the second line i can only place a field on the second spot of the line. 

    You may try increasing Form Width and decreasing field elements Width/Size to put more elements on the same line.

    - I can't find an option to just keep some empty space between 2 different fields (on the same line).

    We do not have such option, however, you can create a separate thread about this problem, then we will try to find some solution based on Custom Injected CSS Code.

    Please feel free to contact us if you need any further assistance.

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    Answered by ProfitStrategist on August 16, 2012 at 06:08 PM

    I had same problem with a field being placed in the second position on the new line.  Just edit it to "move to new line" and it will realign

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    JotForm Support

    Answered by Mike_T on August 16, 2012 at 07:04 PM

    @ProfitStrategist,

    Thank you very much for your input.

    If you do not mind, I am sharing the link to related forum thread that may be really helpful for other JotForm users.

    How do extra spaces happen?