What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How does the monthly, the SSL, and payment submissions work?

    Asked by Rhode on September 30, 2016 at 01:53 PM

    Monthly Submissions SSL Secure Submissions Receive 10 Payments. How does this work? I need more explanation before i pay for an upgrade

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Welvin on September 30, 2016 at 04:49 PM

    Free accounts are limited to 100 monthly submissions (SSL or not) and 10 payments. The payment submission is when your form is integrated to one of our payment tools like Paypal. These submissions will reset every 1st day of each month. 

    If you'll upgrade, the submissions limit are not categorized by SSL/non-SSL/Payment. For example, the Bronze plan allows you to receive up to 1, 000 submissions per month total, regardless of the form type.

    Let us know if you need further clarifications with the limit.