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    None of my conditions are working

    Asked by clairephillippi on September 30, 2016 at 06:48 PM

    I'm not sure why, but none of my conditions are working.

    Page URL:
    https://form.jotform.com/62735961133154

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    JotForm Support

    Answered by Boris on October 01, 2016 at 01:59 AM

    Your form currently does not have any conditions set on it, but I see that your form is still not working - for example, clicking on the Next button does not navigate to the next page of your form:

    In the browser console, I see there is a "Syntax Error" in your form's scripts:

    Upon checking out this error more closely, I see it is caused by having a special (invisible) character in the description of your field question input_13, which has a label of "What’s the age range of your target customer base?".

    The problem is that there is an invisible special character inside this field's Hover Text, and Hover Text is something that is set by JavaScrupt. JavaScript cannot handle such special characters:

    To fix this, please simply click on this field's gear-shaped icon while editing the form:

    Switch to the Advanced tab, and then remove the entire string currently present inside the Hover Text field. Even when it appears empty, please click on the backspace button one or two more times, to make sure the invisible character is removed as well.

    Once the original description is removed, you can replace it with this one, where I've only removed the special character:

    Helps in creating an overall feeling and impression of the logo.

    Please let us know how it goes, and if you experience any further issues. Thank you.