- texaswalkerAsked on November 26, 2010 at 03:01 PM
It was working fine the all of a sudden last week I no longer receive any emails.
- JotForm FounderaytekinAnswered on November 28, 2010 at 02:56 AM
Correction. Posted incorrect information before. Here is the error message:
Nov 28 03:50:46 ying sm-mta: oAS8ohZJ013141: to=<firstname.lastname@example.org>, ctladdr=<email@example.com> (1001/1002), delay=00:00:03, xdelay=00:00:02, mailer=esmtp, pri=123640, relay=mx2.netregistry.net. [220.127.116.11], dsn=5.0.0, stat=Service unavailable
The email server does not seem to be responsing at all. Do you normally receive emails on firstname.lastname@example.org?
- texaswalkerAnswered on November 28, 2010 at 02:26 PM
yes we have since last year and all of a sudden it stopped on 22nd Nov ? I haven't made any changes to the server except to whitelist Jof form after we stopped receiving.
- JotForm FounderaytekinAnswered on November 29, 2010 at 02:15 PM
Can you show that error message to your hosting provider and see if they can identify the problem?