I no longer receive emails to my nominated email address.

  • Profile Image
    texaswalker
    Asked on November 26, 2010 at 03:01 PM

    It was working fine the all of a sudden last week I no longer receive any emails.

  • Profile Image
    aytekin
    Answered on November 28, 2010 at 02:56 AM

    Correction. Posted incorrect information before. Here is the error message:

    Nov 28 03:50:46 ying sm-mta[13143]: oAS8ohZJ013141: to=<admin@gponebley.com.au>, ctladdr=<noreply@jotform.com> (1001/1002), delay=00:00:03, xdelay=00:00:02, mailer=esmtp, pri=123640, relay=mx2.netregistry.net. [202.124.241.197], dsn=5.0.0, stat=Service unavailable

    The email server does not seem to be responsing at all. Do you normally receive emails on admin@gponebley.com.au?

  • Profile Image
    texaswalker
    Answered on November 28, 2010 at 02:26 PM

    yes we have since last year and all of a sudden it stopped on 22nd Nov ? I haven't made any changes to the server except to whitelist Jof form after we stopped receiving.

  • Profile Image
    aytekin
    Answered on November 29, 2010 at 02:15 PM

    Can you show that error message to your hosting provider and see if they can identify the problem?