Credit card fields do not line up

  • Profile Image
    santabarbaratamales
    Asked on October 01, 2016 at 08:23 AM

    I just switched my payment tool to square. In testing the form, I was unable to

    enter the credit card information because the fill-in fields are not sized properly.

    Please advise.

     

    Thank you,

    Richard Lambert

  • Profile Image
    EltonCris
    Answered on October 01, 2016 at 04:34 PM

    Hello Richard,

    On Chrome, the credit card fields are looking good and easy to fill.

    It is also looking good on tablet and smartphones.

    Is this already resolved? If not, can you please tell us the device and browser you are having trouble with? If you can provide a screenshot, that would be a big help. Thanks!

  • Profile Image
    EltonCris
    Answered on October 01, 2016 at 04:39 PM

    You can also try to inject this CSS codes into your form and see if this helps.

    .square-hosted-fields {

        width: 100% !important;

        height: auto !important;

        max-height: 30px;

        box-sizing: border-box;

    }

    Guide: http://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes