What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Credit card fields do not line up

    Asked by santabarbaratamales on October 01, 2016 at 08:23 AM

    I just switched my payment tool to square. In testing the form, I was unable to

    enter the credit card information because the fill-in fields are not sized properly.

    Please advise.

     

    Thank you,

    Richard Lambert

    Page URL:
    https://www.jotform.com//?formID=62724516405857

    credit card fields line
  • Profile Image
    JotForm Support

    Answered by EltonCris on October 01, 2016 at 04:34 PM

    Hello Richard,

    On Chrome, the credit card fields are looking good and easy to fill.

    It is also looking good on tablet and smartphones.

    Is this already resolved? If not, can you please tell us the device and browser you are having trouble with? If you can provide a screenshot, that would be a big help. Thanks!

  • Profile Image
    JotForm Support

    Answered by EltonCris on October 01, 2016 at 04:39 PM

    You can also try to inject this CSS codes into your form and see if this helps.

    .square-hosted-fields {

        width: 100% !important;

        height: auto !important;

        max-height: 30px;

        box-sizing: border-box;

    }

    Guide: http://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes