What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Wix Form: Customers are unable to submit form

    Asked by ChabadAmericanU on October 02, 2016 at 01:45 PM

    Hi,

     

    I am being told that the form integrated on my site isn't working properly. 

     

    Pls advise.

     

    Thanks 

    Shua

    Page URL:
    chabadau.com/highholidays

    submission issue wix paypal form
  • Profile Image
    JotForm Support

    Answered by Mike on October 02, 2016 at 05:09 PM

    Thank you for contacting us.

    Your form setup seems to be fine. I have tried to submit a test form entry and I was properly redirected to the PayPal payment page.

    If the issue still persists and there are any specific steps to reproduce it, please let us know.