Receiving Emails on PayPal Forms?

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    Asked on November 27, 2010 at 01:16 PM


    I am not receiving the notification emails for the form....

    I'm not sure whether the Paypal payment needs to be completed in order to receive the email. If so, is there a way of receving the form details if people don't pay?

    If not, and this is a genuine problem, please can you rectify.

    Many thanks,


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    Answered on November 28, 2010 at 05:01 AM

    Yes, the emails are only sent when the PayPal payments complete. Just clicking on submit will not send emails. The user has to actually complete the payment.

    You can see pending submissions form "Submissions" page. There is a "Pending Submissions" button at the top.