- monticellopdAsked on October 03, 2016 at 03:56 PM
The save button has had the wait icon going for over an hour now so I cannot save the form (though I can still edit the form). If I exit out of the form builder I will lose hours of work. How can I save my form without losing everything?
- JotForm SupportliyamAnswered on October 03, 2016 at 09:45 PM
Usually, when editing a form, it runs an auto-save on every few minutes. You can try opening a new browser tab and try viewing the form there in order to check up to which part the form was properly saved before the hanging-up happened.
You can also check your form's revision history to check the time period for your form's edit activity: https://www.jotform.com/help/294-How-to-view-form-revision-history
If you have more questions, please let us know.
- JotForm SupportliyamAnswered on November 05, 2016 at 07:33 PM
In order for us to be able to provide you better assistance, I have moved your concern to a new thread. We'll respond to your question via this topic.