- CTCKAAsked on April 26, 2012 at 03:41 AM
I have two forms embedded into my school's website. All has worked perfectly for a few weeks and received over 700 submissions, until this morning when my Sophos protection detected 'High Risk Website Blocked' with the following explanation:High Risk Website BlockedLocation: form.jotformeu.com/form/20854098205353Access has been blocked as the threat Mal/HTMLGen-A has been found on this website.Return to the page you were previously viewing.sophos endpoint security and controland according to Sophos it is this - http://www.sophos.com/en-us/threat-center/threat-analyses/viruses-and-spyware/Mal~HTMLGen-A/detailed-analysis.aspxAny ideas what has happened and has anyone else had this issue?ThanksJames
- JotForm SupportGoldoAnswered on April 26, 2012 at 07:00 AM
I have forwarded the case to our Developers. We will get back to as soon as we got updates.
- JotForm FounderaytekinAnswered on April 26, 2012 at 11:49 AM
Can you contact them and ask them to whitelist form.jotformeu.com? Since you are a customer they are probably more likely to listen to you.
If they contact us and let us know the phishing form we will disable it immediately.
- CTCKAAnswered on April 27, 2012 at 03:46 AM
I contacted Sophos and it turns out that this was a false positive and this has now been re-categorized and all is now working fine.
Thanks for your help.
- BillAnswered on December 03, 2012 at 01:56 PM
can you please whitelist this address as well.
We are having the same issue. Our Sophos is blocking this site as well.
- fxrAnswered on December 03, 2012 at 01:58 PM
Bill, we will deal with your issue on the thread you have opened.