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john34Asked on October 4, 2016 at 6:33 AM
Hi all has bee working fine until now but the last form did not arrive at my e-mail client but is on this website, i did a test form and same thing it has not arrived.
John
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RoseReplied on October 4, 2016 at 8:36 AM
When I checked your notification setting for your this form, there is no bouncing issue but submissions of that forms could not be received as you said.
I can suggest you to whitelist our IP addresses and test it again. If the issue still persist after that, please let us know immediately and we will try to find a way to solve your issue.
https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses -
ashecklerReplied on October 4, 2016 at 11:51 AM
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IrshadReplied on October 4, 2016 at 1:54 PM
For better assistance, I've moved your question to a separate thread and shall be addressed there shortly.
https://www.jotform.com/answers/950868
Thank you!