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  • Profile Image

    Form calculator not working

    Asked by Strims on October 04, 2016 at 07:42 AM

    Hello Jotform Team,

    My Calculator form has stopped working as it previously did.

    Each of the fields should add up and they don't.

    The calculator starts adding up the field content and not the value of each dropdown box:

    E.G.If the dropdown box option says 11 weeks and the value is 5000, the calculator now adds 11 of the text instead of the 5000 survey value.

    This is happening on several of the dropdown boxes.

    The final problem is the however the value of the "Lift Pass" dropdown box is written it does not add to the total correctly.

    All these fields and calculations worked properly before

    Please can you help

    Kind regards

     

     

    Page URL:
    http://theedgeclinic.com/Prices.html

    form calculator survey JotForm problem calculations
  • Profile Image
    JotForm Support

    Answered by seth on October 04, 2016 at 09:30 AM

    Hello,

    I inspected your form and found out the reason of your problem.

    You have not defined expected values for the dropdown values you defined. There are missing values for breakfast and meal options

    Use "Calculation Values" field to add the missing values. Remember to count "Please Select" line while entering the values. You have to enter "0" for that line. 

    For instance, for breakfast options, you need to add values for 8 week and 11 week options.

    I hope this is the reason behind your issue. Try this solution and if there still exist problems, write here again.

    Cheers. :D

  • Profile Image

    Answered by cemalettin on October 04, 2016 at 09:40 AM

    alıcı giriş bilgileri sms ile gelmedi
  • Profile Image

    Answered by Nigel on October 04, 2016 at 09:45 AM

    Thank you Seth.

    Can't believe I missed that!

  • Profile Image
    JotForm Support

    Answered by seth on October 04, 2016 at 09:59 AM

    @cemalettin sorunuz baska bir basliga tasinmistir.

    https://www.jotform.com/answers/950534