What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can a user look back at a form for status updates?

    Asked by RACgmd on October 04, 2016 at 11:09 AM

    I am thinking of creating a form where a user can request information.  I wonder is there a way that the user can look back at the request to see the status of the request?

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    JotForm Support

    Answered by david on October 04, 2016 at 01:19 PM

    Though we do not have a way for users to log in to check their submission for status updates, there is a setup that would allow for something similar.

    The best way to do this would be to set up an autoresponder email with an edit submission link.  Here is our guide on how to set that up:


    This will allow your users to return to their submission at any time to see the current contents.

    Then, add a section to your form for whatever status updates you wish to provide.  This way, users can return to their submission data to see if there has been anything added by you.  You can also enable a feature to send the autoresponder email again when any updates are made:

    Users will know exactly when you have made updates to their submission.