What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email Notifications: Not getting submissions.

    Asked by golfsimulatorguys on October 05, 2016 at 06:40 AM



    Um I'm not getting the submissions at all now. 


    Really!!  Getting frustrated. 


    What I need

    1) actually get my submissions forward to my email orders@golfsimulatorguys.com

    2) no jot branding

    3) reply email go to the person doing the submission and not my email at orders@golfsimulatorguys.com


    Please, please, please help make this work. I'm a a busy business owner that has spent way to much time on a contact form over the last few weeks. 



    Thanks ahead of time. 

  • Profile Image
    JotForm Support

    Answered by seth on October 05, 2016 at 08:19 AM

    I have controlled your e-mail settings, and it should work fine now. Could you please test it again? If the problem has not been solved please contact us again.