What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Additional Sub Accounts

    Asked by WheatonCollegeForms on October 05, 2016 at 10:01 AM

    Can we expand our sub accounts beyond 100?

    sub additional sub user
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    JotForm Support

    Answered by seth on October 05, 2016 at 10:09 AM

    Yes you can expand your sub accounts. You can do it by upgrading your account to platinum. See our new price policy here.

    If you have other questions we are happy to answer.

    All the best.

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    Answered by WheatonCollegeForms on October 05, 2016 at 12:45 PM

    We already have the Gold plan and have maxed-out our 100 sub users.  Can we add another 25 users?

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    JotForm Support

    Answered by KadeJM on October 05, 2016 at 03:06 PM

    Unfortunately, no it's not possible for us to provide any sort of custom pricing for something of this sort for adding an additional 25 sub users.

    This means you can either upgrade to Platinum to allow up to 1,000 sub users or another alternative would be to create another account and upgrade that account to a lower priced plan level such as silver or gold to cover between 10-100 sub users for your extra sub users.

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    Answered by WheatonCollegeForms on October 12, 2016 at 06:01 PM

    Are there any additional management features included with the Platinum account.  Specifically,

    -the ability for users to create additional folders in their sub account

    -the ability for the account administrator to view a list of users with access to a particular folder?

    -the ability for the account administrator to view sub accounts by date created

    -the abiltiy for subusers to move forms between folders to which they have permissions

    Thanks

    Sandy Nielsen, Wheaton College

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    JotForm Support

    Answered by jonathan on October 13, 2016 at 01:14 AM

    Hi Sandy,

    We will attend to your latest questions separately on a new thread here https://www.jotform.com/answers/959233

    Thanks.