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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I see at which point a person stopped filling the form from Analytics?

    Asked by howrenmusic on October 05, 2016 at 10:31 AM

    When I look at the statistics page, I can see how many people logged onto the form and then how many people actually completed the form, and the percentage of completion.  Can I see at which point a person dropped off the form?  I had 600+ open the form and only 100+ complete it.  I am trying to figure out why and where they are giving up on the form to make it better.



    Julie Howren

    Howren Music


    Page URL:

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    JotForm Support

    Answered by Kiran on October 05, 2016 at 11:50 AM

    Unfortunately, it is not possible to see where the form is stopped filling by the user since the form is loaded to the user's end and connects to the server only when the form is submitted. Also, it is counted as a form view each time the form is loaded at the user's end.

    Hope this information helps!