What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Several submissions are missing in the form

    Asked by RRCA on October 05, 2016 at 11:55 AM
    several submissions are missing also.
    Regards-
    Kathy Sube
    Sent from my iPhone
    ...
    missing submissions
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    JotForm Support

    Answered by Welvin on October 05, 2016 at 12:07 PM

    Are you referring to your "Jack Russell Rescue CA Adoption Application" form? If yes and if you are referring to the mobile app, then I think that is because the sync is not enabled on your device. Please try checking your app settings and make sure that sync is turned on for the app. After that, refresh the app.

    Also, note that our app only shows you about 20 at a time unless you swipe down to load more. 

    If you are referring to the submissions in the form through the website, then please let us know what submissions are missing. Like the name or email address of the submitter(s).