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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Question regarding adding values to certain form selections

    Asked by GunfightersINC on April 27, 2012 at 12:58 AM

    Ok I actually have 2 questions:

    question one: I'm looking to charge extra for certain options on my product, in this case colors which are noted in the drop down box example:

    Black

    green(+$4.99)

    is this possible?

    Question two: How do I take my completed order form and then charge the customer based on their selections? do you guys have a order processing tutorial I could check out to get me pointed in the right direction? I'm fixing to use Paypal. I'm a first time form builder so any help would be greatly appreciated.

    Thank you.

    Page URL:
    http://form.jotform.us/form/21157549867163

  • Profile Image

    Answered by GunfightersINC on April 27, 2012 at 02:28 AM

    Ok I've beem working on setting up an order form but I'm finding the paypal form doesn't have enough options...I don't sell red t shirts or coffee mugs, I'm selling custom holsters which have a variety of options that I need to be able to charge extra for depending on customer requirements? how do I set values to a drop down.

    Here is an example of a completed website that has what I'm going for. I need the customer to be able to go through and build a holster just like this site does it. how should I go about it?

    http://www.ravenconcealment.com/holsters/phantom-modular-holsters/phantom-modular-holster

     

     

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    JotForm Support

    Answered by jonathan on April 27, 2012 at 06:02 AM

    Hi,

    Unfortunately, the payment tools values are fixed. It cannot be broken into add-on/accessories sub-total type of payments. Except for the quantity, the other 2 options(size/color , custom) do not have prices on them.

    Checking your above mentioned completed website (awsome job btw), I come up with this suggestion:

    1. Create a Payment for each whole package, and each add-on/options also priced individualy

    Example: 1st Package

    Beretta : USD 79.99 / Qty 1
    Cut Option(15 degree) : USD 5.99 / Qty 1
    Body Shield Short/MD : USD 5.99 / Qty 1
    .
    .
    Example: 2nd Package

    Not-A-Beretta : USD 59.99 / Qty 1 
    Cut Option(15 degree) : USD 5.99 / Qty 1
    Body Shield Short/MD : USD 5.99 / Qty 1

    .

    Total

     

    2. Create a Payment for fixed whole package, price includes the add-ons 

     

    Beretta : 

    Cut Option(15 degree) 
    Body Shield Short/MD 
    USD 92.99 / Qty 1 

    Not-A-Beretta : USD 59.99 / Qty 1 

    Cut Option(15 degree) 
    Body Shield Short/MD 
    USD 62.99 / Qty 1 .

    .

    Total

    I am sure there are more clear-cut suggestions that will be coming. You will surely know them when somebody offers one.

    Hope this help you in any way. Feel free to contact us anytime should new idea/suggestions comes up on your end.

    Thanks.

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    Answered by GunfightersINC on April 27, 2012 at 12:14 PM

    I'm afraid I'm not quite following what I should do. And I'm a little confused as to why this issue is even an issue. It's not just Jotform but also Paypal, on their "build a button" setup they only have one selectable option you customize and can charge for...so If I have 4 available options for one of my products, all that will increase the cost of the product...I can't make a form to reflect that in Paypal...or in Jotform. So If I can't do it here where can I do it? Another huge issue I ran into last night. There is no way to build a shopping cart...so if a customer comes to my site and want's to buy a holster and a tee shirt he/she has to build the holster, go onto paypal and pay for it...come back to my site...select a tee shirt...go onto paypal and pay for it...see what I'm getting at? Am I wrong in this and is there a workaround? From searching the past forum posts everyone who has asked this question has been told it's a small issue and not that many customers want to do it but every time I've bought something on the internet that's how it works. So again, if I can't set up that system using jotform could you please point me to a service that will allow me to build it. What is everyone else on the internet using?

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    JotForm Support

    Answered by jonathan on April 27, 2012 at 12:57 PM

    I truly understand your frustration.
    However, as is, everything currently function this way, and JotForm does not integrate with any other shopping cart application as well. In the end we can only suggest the most we can come up, on possible workaround on functions not readily available out-of-the-box.

    I am not really in the position to answer what everyone else use on the internet =). Perhaps a simple google of 'Shopping Cart' can provide you headstart on to what you need.

    Thank you very much for cosidering JotForm and our service. Please don't hesitate to contact us should the need for assistance do arises again.