Embeded form is not submitting.

  • DATTATHRI
    Asked on November 28, 2023 at 3:06 PM

    Hello,

    The appointment form works correctly in preview mode when the Submit button is clicked. However, on the website, the form will display a "Preview Sign Document" mode and will not submit.


    Jotform Thread 9525681 Screenshot
  • Christopher JotForm Support
    Replied on November 28, 2023 at 3:52 PM

    Hi DATTATHRI,

    Thanks for reaching out to Jotform Support. Could you try using the iframe embed code if the issue still persists as provided below?

    <iframe id="JotFormIFrame-233315122585148" title="Appointment Request Form"  allowtransparency="true" allowfullscreen="true" allow="geolocation; microphone; camera" src="https://form.jotform.com/233315122585148" frameborder="0" style="min-width:100%;max-width:100%;height:500px;border:none;" scrolling="no" ></iframe>

    We also have a guide about Which Form Embed Code Should I Use that you can check out.

    If the issue still persists, after using the iframe embed code, would you allow us to perform a test submission on your live form so that we can check it out?

    Give it a try and let us know how it goes.

  • DATTATHRI
    Replied on November 29, 2023 at 10:00 AM

    That solved the issue, I'll make a note of it. Thank you very much!