I am receiving submissions with their name only. Where is the rest of the information?

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    Antica
    Asked on April 27, 2012 at 04:47 AM

    Notification 2
    7 messages

    JotForm <noreply@jotform.com> Thu, Apr 26, 2012 at 10:53 AM
    To: schutz.steve@gmail.com
    jotform.com
    Question Answer
    Full Name Richard Walker
    Choose Items Kitchen Re

    JotForm <noreply@jotform.com> Thu, Apr 26, 2012 at 12:30 PM
    To: schutz.steve@gmail.com
     
      jotform.com  
     
    Question Answer
    Full Name Larry Brown
    Choose Items Kitchen Remod
     
         
     
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    gori-mathew
    Answered on April 27, 2012 at 05:32 AM

    Hi,

    We apologise for the inconveniences this issue has caused you. I am not able to reproduce this issue from my end, i have just made submission of this form and all looks well, all fields filled are submitted to your account, i am using IE8.

    Scope of work
    1111
    Address
    Street Address: 1111
    Street Address Line 2: 1111
    City: 1111
    State / Province: 111
    Postal / Zip Code: 1111
    Country: United States
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    This would be a browser related issue. If your user's browser's javascripts are disabled, the user might be able to by-pass the required field checks. So, it is possible but it should only happen in very few cases. Kindly let them enable browser's javascripts, enter the values and confirm if you are able to see them when submitted.

    Try using another different browser too. Lets know if this worked out!

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    Antica
    Answered on April 27, 2012 at 08:04 AM

    Thank you for your response.  I too was unable to reproduce it.  The
    strange thing is that I receive a single email with 7 names but no other
    information.  They are consolidated into one email even though they have different times
    on each record all within 24 hours.

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    jonathan
    Answered on April 27, 2012 at 08:54 AM

    Hello,

    Would it be ok if you add at least a Captcha field at the end of the form? I see that the direct link to your form was in your website. This could probably be caused also by bots/spam. 

    You may check the same idea on this thread How-to-Prevent-Spam

    Hope this help. Please inform us if this issue persist.