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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Form submissions not populating into Teamwork inbox.

    Asked by americasmart on October 06, 2016 at 10:26 AM

    Form submissions have stopped uploading into the Teamwork inbox(es). We are still receiving the email notifications from jotform but the submission cannot be located in Teamwork. 

    Submissions inbox not populating teamwork
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    JotForm Support

    Answered by Welvin on October 06, 2016 at 12:27 PM

    I searched our mail logs, nothing seems sent to the Teamwork email in the form. But I have just tested this with Teamwork and it's working for me. Here are the screenshots of my tests:

    Form Email as Message to Project:

     

    Form Email as a Task in a Project:

     

    I would suggest creating a separate notifier for the teamwork email instead of adding it as one of the recipients of the current email. Lastly, make sure that the email is correct.