- SJ_RichardsAsked on October 06, 2016 at 10:37 AM
I would like to remove my CC information as I will not be using this app anymore.
- JotForm SupportWelvinAnswered on October 06, 2016 at 12:36 PM
There is no option to remove your card on your account, but let me forward this thread to our billing team. As far as I know, they have the option to do so. But note that we used Stripe as our payment processor, they hold your card info and it is secured with them.
Lastly, your subscription is already canceled. Your account will remain on the Bronze Plan until your latest payment will expire which will be on September 17, 2017.
- SJ_RichardsAnswered on October 06, 2016 at 12:45 PMI appreciate the prompt feedback, however I do not like my information being able to be viewed. If billing can get this sorted, it would be highly appreciated.
- JotForm Support ManagerJeanetteAnswered on October 06, 2016 at 01:27 PM
The card was removed from Stripe Dashboard as per your request.