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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is the "Take a Photo" widget not showing in IE?

    Asked by AxMann on October 06, 2016 at 02:26 PM

    I use the Take a Photo widget, but this appears as a file upload in some user's IE browser. (Version 11). Any ieas why? See screen shot.


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    JotForm Support

    Answered by Kevin_G on October 06, 2016 at 05:59 PM

    I have tested your form using IE 11 in Windows 10 and I can see the widget is working fine, this is what I can see on my end: 

    Are you using Windows 10 too? 

    Maybe the Adobe Flash Player is missing or is not updated on the web browsers where this issue occurs.

    Could you please provide us more details about the device where this happens? 

    Please do let us know, we will be glad to further test on our end in order to find why this happens.