There are 26 submissions showing that do not appear correct

  • Profile Image
    menstrom
    Asked on October 06, 2016 at 03:32 PM

    When I look at my form, it shows 26 submissions:

    But there are actually no submissions that exist right now.

     

     

    What are those 26 submissions?

     

    Thanks,

     

    Marilyn

  • Profile Image
    Jeanette
    Answered on October 06, 2016 at 06:46 PM

    The form belongs to the account  WheatonCollegeForms , but when seen from the main account it shows zero (0) submissions :

     

     

     

  • Profile Image
    menstrom
    Answered on October 07, 2016 at 08:44 AM

    Actually, you are looking at the wrong form.  I am talking about my 2016-2017 application with the following URL:  https://form.jotform.com/61054701244142.

     

    You are looking at my 2017-2018 application.

     

    Thanks,

     

    Marilyn

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    Kiran
    Answered on October 07, 2016 at 11:51 AM

    It looks like the submission count did not reset after deleting the submissions for the form. I have sent a submission recalculation that is now displaying the correct count on the form which is zero.

    Please check and let us know if you need any further assistance. We will be happy to assist.