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menstromAsked on October 6, 2016 at 3:32 PM
When I look at my form, it shows 26 submissions:
But there are actually no submissions that exist right now.
What are those 26 submissions?
Thanks,
Marilyn
Page URL: https://form.jotform.com/61054701244142 -
Jeanette JotForm SupportReplied on October 6, 2016 at 6:46 PM
The form belongs to the account WheatonCollegeForms , but when seen from the main account it shows zero (0) submissions :
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menstromReplied on October 7, 2016 at 8:44 AM
Actually, you are looking at the wrong form. I am talking about my 2016-2017 application with the following URL: https://form.jotform.com/61054701244142.
You are looking at my 2017-2018 application.
Thanks,
Marilyn
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Kiran Support Team LeadReplied on October 7, 2016 at 11:51 AM
It looks like the submission count did not reset after deleting the submissions for the form. I have sent a submission recalculation that is now displaying the correct count on the form which is zero.
Please check and let us know if you need any further assistance. We will be happy to assist.