What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unique submission for every device bar one! How?

    Asked by markashton on April 27, 2012 at 11:18 AM

    Hi,

    I would like to protect a form so that subsmissions are unique for every device bar one! Yeah, I know ... why? Because I want the administrator of the form to be able to do multiple submissions but the punters of the world to only be able to do one submission ... prevent abuse.

    I know all about the cookie-based loose check and the IP-based strict check thing ... great features.....  but in my imaginary jotform world I visualise the option to enter one IP address that is held as an exception .... and my brilliant form has an administrator who can do anything.... but the rest of the world ... not so much.

    I also know about the password idea where you create a page break and the person can't get to the next page without the right entry ..... can be seen at source.

    Anyone got an insane idea on how I might achieve this dream ;?

    Many thanks, Regards Mark

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    JotForm Support

    Answered by Mike_T on April 27, 2012 at 04:33 PM

    I am sorry to inform you, but I am afraid that you can not achieve this using built-in JotForm features.

    However, for example, you can add the edit link to email notification, let your form administrator to make a lot of empty submissions, then just enable strict check. Even with strict check enabled your administrator will be able to use every edit link to "convert" dummy blank submissions to normal.

    I hope this helps.

  • Profile Image

    Answered by markashton on April 29, 2012 at 02:38 PM

    Thanks. That's a shame. But I thought so.

    Thanks for the suggestion but no one's going to do that. Most people don't know how to do up their bootlaces when it comes to stuff like this.

    Here's the reasoning:

    My customers are dentists. They require a patient feedback questionnaire. The strict check prevents the potential abuse etc, as you know. Send it via text link to mobiles. They can do one submission per phone.

    But there are times when it makes sense to sit the patient down and do it with them in the surgery at a computer. This computer needs to be free of the IP check .... so having the option to add an IP address to absolve one computer from the strict check has great merit I believe.

    Can you passs this on as a feature request plewase.

    Thanks Regards Mark

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    JotForm Support

    Answered by jonathan on April 29, 2012 at 11:07 PM

    Hello Mark,

    As requested, and on behalf of my colleague Mike_T, I will raise this to our Next Level support for consideration on the feature request lists.

    You will get the updates on its progress.

    Thanks.

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    JotForm Founder

    Answered by aytekin on April 30, 2012 at 02:24 AM

    1. If you want to restirct by IP address, you should use Strict Check.

    2. If you want to restrict by device, then you should use the Loose Check. 

    This is exactly why we have two options. 

  • Profile Image

    Answered by markashton on April 30, 2012 at 05:15 AM

    Hi Aytekin,

    I understand the two methods ip address and cookie-based ..... I don't see how that meets my market need - where one device makes multiple submissions i.e. the dentist adminstrator but all others are restricted to one.

    Can you advise me on your thinking? I'd be grateful

    Regards Mark

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    JotForm Support

    Answered by liyam on May 01, 2012 at 04:10 AM

    The feature that you're looking for is beyond the capacity of what JotForm can provide.

    The only solution that I could think of is you will need to create your own members access page where your dentists will be allowed to do multiple submissions.  While for those without login access, will only be allowed to make a submission once.

    But the system for your login access is not going to be done in JotForm, but as a custom system for your website.  Which means you either have to create this or you will need to have your developer create it for you.

    Please let us know if you have other questions or concerns.

    Thanks.