Why were my IP address and account banned?

  • Profile Image
    Elise Livingston
    Asked on April 27, 2012 at 11:30 AM

    For some reason my account and IP address have been banned. I have no idea why. My username is elivingston3.

     

    The message I get is:

     

    The owner of this website (www.jotform.com) has banned your IP address (143.215.99.140). (Ref. 1006)


    Timestamp: Fri, 27 Apr 2012 07:37:45 -0700

    Your IP address: 143.215.99.140

    Requested URL: www.jotform.com/

    Error reference number: 1006

    Server ID: FL_16F7

    Process ID: PID_1335537465.203-1-283113708

    User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_3) AppleWebKit/534.55.3 (KHTML, like Gecko) Version/5.1.5 Safari/534.55.3

     

    Why is this happening?

  • Profile Image
    aytekin
    Answered on April 27, 2012 at 11:42 AM

    Your account was suspended and your IP banned because of the login form. I have now unsuspended your account and unbanned your IP. But I have to delete the login form from your account. 

    If you need anything else please let me know. 

  • Profile Image
    anlh67
    Answered on May 09, 2012 at 07:53 AM

    Hi Aytekin, I have a a similar problem. All forms on my website have disappeared & below message appears when I go to www.jotform.com.

    Access Denied
    The owner of this website (www.jotform.com) has banned your IP address
    (218.186.10.237). (Ref. 1006)
    -
    Timestamp: Wed, 09 May 2012 01:15:35 -0700
    -
    Your IP address: 218.186.10.237
    -
    Requested URL: www.jotform.com/
    -
    Error reference number: 1006
    -
    Server ID: FL_21F7
    -
    Process ID: PID_1336551335.073-1-134363015
    -
    User-Agent: Mozilla/4.0 (Compatible; MSIE 8.0;Windows NT 5.1;Trident/4.0;NET CLR 2.0 50727;OfficeLiveConnector 1.3,OfficeLivePatch0.0;NET CLR 3.0 4506 2152;NET CLR 3.5 30729; BOIE8,

    ;ENUS)

    I have restart my modem, router & also did a IPConfig /Release & IPConfig /Renew commands. However the error still remains. I have many forms with Jotform & there are more to be built. Pls help. I am working to meet my customer deadline.