why don't I receive the submission forms to my email address after clicking on the SUBMIT button?

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    Modetacademy
    Asked on April 27, 2012 at 01:21 PM
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    jeanettebmz
    Answered on April 27, 2012 at 01:56 PM

    Hi

    According to our mail logs, the submissions were succesfully delivered, here it is the log:

     

    Current Server:

    /var/log/mail.log:Apr 27 13:07:08 yang sm-mta[5416]: q3RH77bS005412: to=>, delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=125180, relay=mx01.1and1.com. [74.208.5.21], dsn=2.0.0, stat=Sent (Message 0MGSt6-1SSETD3VJo-00Dn4o accepted by mxus0.perfora.net)

     

    Also, please contact with your email provider and request them to add JotMail's IP Addresses to their whitelist. 

    188.138.116.138

    107.20.173.204 174.34.57.218 174.34.57.216 174.34.57.214 174.34.57.219 208.117.50.251

    85.25.117.56

     Should you need further assistance, let us know
    Jeanette