why don't I receive the submission forms to my email address after clicking on the SUBMIT button?

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    Asked on April 27, 2012 at 01:21 PM
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    Answered on April 27, 2012 at 01:56 PM


    According to our mail logs, the submissions were succesfully delivered, here it is the log:


    Current Server:

    /var/log/mail.log:Apr 27 13:07:08 yang sm-mta[5416]: q3RH77bS005412: to=>, delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=125180, relay=mx01.1and1.com. [], dsn=2.0.0, stat=Sent (Message 0MGSt6-1SSETD3VJo-00Dn4o accepted by mxus0.perfora.net)


    Also, please contact with your email provider and request them to add JotMail's IP Addresses to their whitelist.

     Should you need further assistance, let us know