Submissions: Missing or blank submissions dated from 9/30/2016 to present

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    Rena
    Asked on October 07, 2016 at 08:36 AM

    Form data is missing for everything that was submitted 9.30.16. I went back in to resubmit the data and it still will not show up. 

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    Charlie
    Answered on October 07, 2016 at 11:04 AM

    Apologies for the inconvenience.

    May I know if you are still having problems? I see that your form 62496604690160 have submissions on it and are not blank? I do see one that shows the problem, it's the submission ID 351076982031681539 dated 2016-09-30 16:36:22. 

    Regardless, I have forwarded this to our back-end team to have it checked.

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    Charlie
    Answered on October 07, 2016 at 11:53 AM

    We just received news from our back-end team that this is now resolved? I checked your form and submissions are not anymore blank, could you please check again and let us know.

    Thank you.

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    vpiprojects
    Answered on October 07, 2016 at 12:44 PM
    New response received
    I re-entered the data
    ...
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    Charlie
    Answered on October 07, 2016 at 01:46 PM

    Apologies for the inconvenience.

    In case you have experienced the problem again, please let us know. For the meantime, the issue has been fixed already in general.