- ghoshalAsked on April 27, 2012 at 02:07 PM
I installed the iphone app, and I cannot even log into my account. I have confirmed that the login and password are correct, but I keep getting a "Invalid username or password" error. I have tried reinstalling the app.
In a (perhaps) related issue, when I had the jotform app installed previously (and I was able to log in), I would get alerts on submissions, but every time I tried to open the submission, or do anything else in jotform, the app would crash. So I would never be able to do anything on the app.
- JotForm SupportMike_TAnswered on April 27, 2012 at 05:49 PM
Thank you for contacting us.
If you are trying to log in using your email this may not work. Please try to use your account name ghoshal instead.
Please give it a try, and let us know if you need any further assistance.