- RDerkeAsked on October 07, 2016 at 10:54 AM
Not being sent to people who reserve
- JotForm SupportKiranAnswered on October 07, 2016 at 12:45 PM
Are you referring to your form 10.29.16 Masquerade Ball in your account? If so, I have tried submitting the form and have received the auto-responder without any issue.
Were you able to fix the issue? Could you check the form once again and let us know if the issue still persists? We will be happy to assist you further.
- RDerkeAnswered on October 07, 2016 at 01:45 PMHello,
After reading through the instructions on auto responder, I figured out what I was doing wrong and am correcting on all my events. I’m glad to know that you received the auto-responder.
NEW YORK YACHT CLUB
37 West 44th Street
New York, NY 10036
- JotForm SupportKiranAnswered on October 07, 2016 at 02:48 PM
Great! Glad to see that you have figured out the issue and it is now resolved. Please do not hesitate to get back to us if you need any further assistance. We will be happy to help.
Thank you for using JotForm!