What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Help with suspended account

    Asked by Stefan Yauchzee on October 07, 2016 at 01:37 PM

    I have submitted multiple times and nothing posts or is replied to.  Our account is suspended and our customers are no longer able to send payment info.

    payment info and OR times
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    JotForm Support

    Answered by david on October 07, 2016 at 03:42 PM

    I checked your account and it is currently active.  If your forms are still showing as disabled, let us know and we will be happy to have another look.