What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Impossible to modify a saved form

    Asked by on November 29, 2010 at 04:50 AM

    Hello, I created an account for free and then I save a form created with no problem. When I reconnected with my login and password the name of my form is visible but when I want to change and there is nothing in any window is empty, I wonder why, therefore, impossible to modify a form recorded.

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    JotForm Founder

    Answered by aytekin on November 29, 2010 at 02:30 PM

    Can you post the URL of the form that has this problem? You seem to be having sign in problem. Your forum username is also missing. Please try logging out, clearing your cookies and logging back in.

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    Answered by phileasfog on November 29, 2010 at 05:09 PM

    Good evening, I deleted the cache and cookies, and I managed to erase some forms of testing. Second small problem is that I can not change my form.
    Here's what I do, I connect, I click on "my form / ab-formulaire_photos" my form appears in the list, and here it is impossible to change the form. When I click it tells me to wait while loading then there is a blank page. Here is the url: http://www.jotform.com/?formID=3315226002. Thank you for letting me spread rapidly.

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    JotForm Founder

    Answered by aytekin on November 30, 2010 at 03:03 AM

    I was able to open your form on form builder fine. It could be a problem with your particular browser. Can you try a different browser such as Google Chrome or Safari?

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    Answered by phileasfog on November 30, 2010 at 05:00 AM

    Hello, actually trying to do connect with another browser like Internet Explorer it works fine, so the problem is firefox, maybe I installed the plugin too, lol. I'm going to test our system which is still is a marvel and I think I'll take a subscription.

    It's a shame that there is not the same system is to create management members.
    thank you very much for your thoughtfulness.