What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Your email to us.We have not even used the form yet!!

    Asked by Debro on October 07, 2016 at 03:52 PM

  • Profile Image
    JotForm Support

    Answered by david on October 07, 2016 at 06:50 PM

    If your forms are embedded to web pages, each time the page is loaded, the form will be also.  Each time the form is loaded, it counts as a view.  The form that is receiving the bulk of the views is the your contact form:

    Also, if you are using any sort of website builder that has a live preview like Adobe Dreamweaver, each time the preview refreshes, the form will be reloaded and it will count as a view.

    I reset your form views for the month to give you a chance to get this sorted.  Keep in mind, should you go over the limits once again, you would need to upgrade or wait until the monthly reset on the first day of the next month in order to restore your forms.