What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form needs to be enabled

    Asked by Clay Tepper on April 27, 2012 at 05:57 PM

    Hello. My form was disabled, probably because it has the word "Password" in it.    We are creating a form that sends us registrations for a video game we are making. I am the Co-Administrator, along with the Main-Adminsitrator. There is no phishing envolved. Please activate it.



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    Answered by pinoytech on April 27, 2012 at 06:04 PM


    Sorry for the inconvenience that may have caused. Your form is now activate again.

    Feel free to contact us anytime if you need further assistance.

    Thank you for using JotForm!

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    Answered by jeanettebmz on April 27, 2012 at 06:05 PM

    Your form was automatically suspended by our Phishing detector system. And as you guessed , it is due to containing the word password.

    My colleague has already unsuspended your account, but I cannot assure you this is not going to happen again

    I would suggest you to state in your form the purpose of the password or replace it with something similar

    It could be something like: "enter your username and code in order to register with us"