Can you provide our company with a spreadsheet or any kind of data on the forms we recieve from customers?

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    Asked on April 27, 2012 at 07:00 PM

    I run the customer service department at Shwood Eyewear based out of Portland, OR. and when our customers file a warranty claim with us saying their sunglasses broke, they use jot form to tell us what happened and how.  We wanted to be able to keep track of how many claims we process each month and cross reference it with the number of claims we honor vs. the ones we deny.  Is it possible to obtain any kind of data from you guys in regards to how many people use jot form in a month to file claims with us.

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    Answered on April 27, 2012 at 07:21 PM

    Hi Adam,

    I would suggest that you send an email of your concern to instead for proper attendance.