Payment: paypal

  • annlizette
    Asked on October 9, 2016 at 5:14 PM

    How does the paypal submission work in the form?  I required my clients to pay a $50 deposit to book via paypal - but I don't see that the form goes to paypal to complete the payment?  Does the client receive and invoice linked to my account?  And how will I know once they've paid??  

    Jotform Thread 955509 Screenshot
  • David JotForm Support Manager
    Replied on October 9, 2016 at 6:21 PM

    After the user fills and submit the form, the user will be redirected to PayPal page for him to complete the payment. I just tested your form and it worked:

    Payment: paypal Image 1 Screenshot 20

    It should be reflected in your account as an incomplete payment: https://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ 

    Let us know if you need more help.