What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Does medical use require a particular subscription level?

    Asked by marc  on October 09, 2016 at 11:02 PM
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    JotForm Support

    Answered by liyam on October 10, 2016 at 12:00 AM


    Thank you for your question. Unfortunately, it is unclear what you mean to convey. Can you please provide more details on your inquiry about medical use and particular subscription level?

    In any case, every subscription in JotForm have the same features and tools. It only differs from the number of submissions and usage. You can learn more about the difference of subscriptions on this page: https://www.jotform.com/pricing


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    Answered by marc  on October 10, 2016 at 12:45 AM
    Are all subscription levels HIPAA compliant?
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    JotForm Support

    Answered by liyam on October 10, 2016 at 12:54 AM

    Thanks for the clarification. 

    JotForm does not hold any HIPAA compliance certificate. But in a way, JotForm conforms in allowing you to practice HIPAA compliance, except that we cannot sign any BAA.

    You can refer to this thread for more information about JotForm's conformity to HIPAA: https://www.jotform.com/answers/333046-Is-JotForm-HIPAA-Compliant