Does medical use require a particular subscription level?

  • Profile Image
    Asked on October 09, 2016 at 11:02 PM
  • Profile Image
    Answered on October 10, 2016 at 12:00 AM

    Update (April 19, 2018) HIPAA is available for our Gold & Silver plans. 



    Thank you for your question. Unfortunately, it is unclear what you mean to convey. Can you please provide more details on your inquiry about medical use and particular subscription level?

    In any case, every subscription in JotForm have the same features and tools. It only differs from the number of submissions and usage. You can learn more about the difference of subscriptions on this page:


  • Profile Image
    Answered on October 10, 2016 at 12:45 AM
    Are all subscription levels HIPAA compliant?
  • Profile Image
    Answered on October 10, 2016 at 12:54 AM

    Thanks for the clarification. 

    JotForm does not hold any HIPAA compliance certificate. But in a way, JotForm conforms in allowing you to practice HIPAA compliance, except that we cannot sign any BAA.

    You can refer to this thread for more information about JotForm's conformity to HIPAA:


  • Profile Image
    Answered on April 10, 2018 at 07:29 AM

    Hello Marc,

    Great news! JotForm now offers HIPAA compliance. This means users in the healthcare industry can use JotForm to collect sensitive patient information through consent and onboarding forms, medical history updates, online bill payments, and prescription refill requests. 

    HIPAA-compliant forms require a Gold pricing plan, which is only $99 a month or a Silver pricing plan, which is $39 a month. A business associate agreement (BAA) is also available upon request.

    For more information about our HIPAA-compliant forms, visit

  • Profile Image
    Answered on April 19, 2018 at 07:35 AM

    Update: HIPAA is available for the Silver plan as well.