What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Please fix my Google Spreadsheets integration

    Asked by tfree9 on October 10, 2016 at 10:12 AM

    Google Sheets integration has stopped working for my form. I have disabled and re-enabled the integration twice but it's still not updating the spreadsheet when I submit the form. I don't know what else to do and this is very frustrating since I've just spent a very long time building a booking system which relies on this integration working. Please help me. Thanks.

    Page URL:
    https://eu.jotform.com//?formID=60522360938354

    fix can you not updating stopped working
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    JotForm Support

    Answered by Boris on October 10, 2016 at 10:17 AM

    Sorry about the integration not passing new submissions, we have alerted our developers. As soon as there are any updates or if it is resolved, we'll update you through this thread. Thank you.

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    JotForm Support

    Answered by KadeJM on October 10, 2016 at 11:12 AM

    Our Devs have informed us that this should be fixed and working again.

    Can you please try it again now on your end and let us know if you are still having trouble or not?

  • Profile Image

    Answered by tfree9 on October 10, 2016 at 11:51 AM

    Thank you, it seems to be working now. What a relief.