What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How does the storage work?

    Asked by ttepedino on October 10, 2016 at 11:16 AM

    Hi support people,

    I see that the free account comes with 1000 MB of storage. How is that allocated? Does that have to do with content that I upload to my forms? Or, does that have to do with information that is uploaded through the form? Meaning, if I allow for PDF and MP4 uploads that are linked via Google Drive integration, what impact does that have on the 1000 MB of storage?


    Thank you so much!


    Tony Tepedino

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    JotForm Support

    Answered by owen on October 10, 2016 at 12:01 PM

    Hi Tony,

    File storage limit only refers to the files that are stored in your JotForm account. So, if you integrate your form with other file storage systems you will have a greater flexibility at storage.

    Please contact us again if you need any further assistance.