Integration on Google Docs

  • alexho1990
    Asked on October 11, 2016 at 9:23 AM

    Hi I have intergrated Google Docs and one of my questions have multiple choice selection. However it only picks up the first selected answer? How can this be fixed so that all selections are captured?

     

    THanks

    Jotform Thread 956984 Screenshot
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  • omerorkun JotForm Data Scientist
    Replied on October 11, 2016 at 10:16 AM

    Hi Alex,

    I have cloned your form and ran a test integration with Google Spreadsheet. However I did not replicate the issue you are having. I got the choices from the multiple choice field successfully on my submission on Google. Here is a screenshot:

    Integration on Google Docs Image 1 Screenshot 20

    Can you please remove and re-add your integration? Please check this and see if the issue still persists.

    I will be waiting for your response.

  • alexho1990
    Replied on October 11, 2016 at 10:45 AM
    Thanks Owen, I’ve just followed your instructions and now it works.
    Thanks for your help.
    Alex
    ...
  • omerorkun JotForm Data Scientist
    Replied on October 11, 2016 at 10:55 AM

    I am glad that your issue is resolved Alex!

    Please do contact us if you need any further assistance.