What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Integration on Google Docs

    Asked by alexho1990 on October 11, 2016 at 09:23 AM

    Hi I have intergrated Google Docs and one of my questions have multiple choice selection. However it only picks up the first selected answer? How can this be fixed so that all selections are captured?

     

    THanks

    Page URL:
    http://unbouncepages.stfi.re/stay-in-the-loop/?sf=ebbwdvo

    Screenshot
    multiple choice Selection selected thanks
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    JotForm Support

    Answered by owen on October 11, 2016 at 10:16 AM

    Hi Alex,

    I have cloned your form and ran a test integration with Google Spreadsheet. However I did not replicate the issue you are having. I got the choices from the multiple choice field successfully on my submission on Google. Here is a screenshot:

    Can you please remove and re-add your integration? Please check this and see if the issue still persists.

    I will be waiting for your response.

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    Answered by alexho1990 on October 11, 2016 at 10:45 AM
    Thanks Owen, I’ve just followed your instructions and now it works.
    Thanks for your help.
    Alex
    ...
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    JotForm Support

    Answered by owen on October 11, 2016 at 10:55 AM

    I am glad that your issue is resolved Alex!

    Please do contact us if you need any further assistance.