The forms are not submitting when the form is completed.

  • ptwwnetwork
    Asked on October 11, 2016 at 8:46 PM

     

    The forms are not submitting when the form is completed.

    Order DVD

    Sponsor TV Shows

     

    It says "Please wait" and been like that for 30 minutes

  • Chriistian Jotform Support
    Replied on October 11, 2016 at 11:43 PM

    I cloned your form and sent a submission there. During my tests, I was able to submit the form successfully. I didn't seem to encounter any issues on submission.

    The forms are not submitting when the form is completed Screenshot 20

    I see you are using the script code to embed the form to your page. There might be a conflict with the script on your page that is causing the issue with submission. Can you please try embedding the form to your page using iFrame code instead? Here's a guide on Getting the form iFrame code.

    If the issue still persists, please let us know.
    Regards.