What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The forms are not submitting when the form is completed.

    Asked by ptwwnetwork on October 11, 2016 at 08:46 PM


    The forms are not submitting when the form is completed.

    Order DVD

    Sponsor TV Shows


    It says "Please wait" and been like that for 30 minutes

    Page URL:

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    JotForm Support

    Answered by Chriistian on October 11, 2016 at 11:43 PM

    I cloned your form and sent a submission there. During my tests, I was able to submit the form successfully. I didn't seem to encounter any issues on submission.

    I see you are using the script code to embed the form to your page. There might be a conflict with the script on your page that is causing the issue with submission. Can you please try embedding the form to your page using iFrame code instead? Here's a guide on Getting the form iFrame code.

    If the issue still persists, please let us know.