SMTP Sender: All forms are failing to send submissions!

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    StudioBe
    Asked on October 12, 2016 at 11:56 AM

    Please help!! All of my forms are failing to send submissions!!! We use this service for all our internal and external communications!! I need help!! 

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    EltonCris
    Answered on October 12, 2016 at 12:38 PM

    Our sincerest apologies. We had a temporary issue with email notifications a while ago but it should be working normally by now. Our dev team has fixed the problem. All queued emails have been sent out!

    Kindly check. Thanks!

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    StudioBe
    Answered on October 12, 2016 at 01:30 PM

    My forms are still failing to send submissions! When can I expect to see this fixed?????

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    Mike
    Answered on October 12, 2016 at 05:06 PM

    There might be an issue with SMTP based senders. Our team is currently looking into this.

    We will keep you updated.

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    Rose
    Answered on October 13, 2016 at 05:59 AM

    We are sorry for the inconvenience.  The issue has been fixed. 

    If you need any other support by our side, please let us know.