What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there a fee when taking credit card payments?

    Asked by Camille Bechtel on April 30, 2012 at 01:24 PM

    I need to create a conference registration form. There will be a charge for attendees, so I need to set up credit card payments as well. Is there a fee charged for collecting payments? If so, do you charge per transaction, or per total collected?

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    Answered by jeanettebmz on April 30, 2012 at 05:07 PM

    No, we don't charge any kind of fee . Our forms are totally free.

    However, there are restrictions.

    For example, in your case, you are only allowed to recieve 10 payments per month.

    Based on what you have stated, you would need to upgrade your account to either Premium or Professional

    Here you have the link to see the current prices.

    Have in mind that you can cancel your suscription and come back to free at any time.

    If you need further assistance, let us know

    Thank your for choosing Jotform!

    Jeanette