- garethjohn01Asked on October 12, 2016 at 01:25 PM
I have someone who is having trouble proceeding without uploading images.
a) there should be no file limit on the uploads
b) the question is not obligatory so they should be able to proceed without them, but it won't allow it
I've checked both these things and they seem to be set up correctly.Page URL:
- topcumertAnswered on October 12, 2016 at 02:53 PM
First of all, you should click the "File Upload" button in the form then you will see some features top of your form. Moreover, you can change "Allow Multiple" and "Max File Size" what you need.
I hope that help, you will find useful.
- JotForm SupportMikeAnswered on October 12, 2016 at 07:35 PM
It seems that disabled 'Limit File Size' option does not work properly. We have escalated a bug report ticket to our developers.
In the meantime, please increase a Max File Size value to allow file uploads.
- JotForm SupportNicholasWestleyAnswered on October 15, 2016 at 04:21 AM
This has now been fixed. Zero will represent disabled maximum instead of a zero byte maximum which will prevent uploads. Your uploads will now work as they should.