- AndréAsked on October 12, 2016 at 06:18 PMPage URL:
- JotForm SupportKiranAnswered on October 13, 2016 at 02:01 AM
I see that your account is suspended since there is an issue with the credit card used for upgrading your account. It seems to be a fraudulent activity with the card or used a stolen card. We cannot activate your account at the moment due to the fraudulent transactions. If you feel that the account was suspended in error or if you have used your personal credit card, please let us know. We will investigate the issue further.