What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    eu gostaria de pagar minha conta e não consigo

    Asked by André  on October 12, 2016 at 06:18 PM
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    JotForm Support

    Answered by Kiran on October 13, 2016 at 02:01 AM

    I see that your account is suspended since there is an issue with the credit card used for upgrading your account. It seems to be a fraudulent activity with the card or used a stolen card. We cannot activate your account at the moment due to the fraudulent transactions. If you feel that the account was suspended in error or if you have used your personal credit card, please let us know. We will investigate the issue further. 

    Thank you!!