- foresthostelAsked on April 30, 2012 at 05:56 PM
I have received a notice from your team telling me my accoutn witl be closed as I have exceeded 10 SSL forms and I wanted to clarify what we are doing wrong. To the very best of my knowledge, we may have set thinsg up with SLL but then changed it to non SSL. I just checked by editing the form and it is not secure.
Please advise me how best to resolve this. We do sound like we are complaining for a free service, but believe me we are not. Your free service is so valuable to us - a small non=-profit educational center http://foresthostel.com and we very very much appreciate your remarkable service.
Than you again
The Hostel in the Forest
- AtacanCAnswered on April 30, 2012 at 06:53 PM
Murray, before you changed your form to a non-secure form, you have reached your monthly SSL submissions limit. I have now deleted 5 SSL submissions from your count and removed the downgrade. The counts reset to zero on the 1st day of the following month which means about in 5 hours. Since you are a non-profit educational center, i didn't want you to squander time.
Feel free to contact us if you need further assistance.
- foresthostelAnswered on April 30, 2012 at 07:28 PM
Thank you so much for your help!