Autoresponder doesn't show the field I inserted.

Hi Team, 

I have did the test its working now, for the pdf I tried change the file now its working too.  

But strangely I have encounter another auto responder of different form that doesn't work, different issue 

I have insert the form field correctly in mail responder but when it sent to email the value doesn't appear. 

I have attached the pic below here 

form: https://form.jotform.me/62843586005458

FIRST PIC

SECOND ONE

THIRD ONE

Hello tutoringservices,

I did test your form and I am unable to replicate the issue you are having. The auto-responder email I received does display the value of {cnetTotal} correctly. Please check the screenshot below:

I would suggest you to please test your form again and get back to us if the issue persists.

Thank you!

Hi team,

The problem arise when i choose "N/A" for

product below which usuall this value should be of 

no tax value and shown on c-net total

while filling the form the cnet value show 

correctly, but when receive on mail

the cnet value doesnt show.

pls try by choosing"n/a" under product and on the end leave 

the column "vat" empty.,

and see if it work for u 

on the end total balance there is 

"vat" drop down yes/no

when i dun choose and left it emply i hv set it to 

copy vavlue to cnet total

which it does show while filling but not in email

It seems that the calculation is not updating correctly since the VAT dropdown in the final calculation is empty. Could you try marking this VAT field as a required field and see if that works? Also, you may try selecting one of the options from the dropdown as a default selection so that the calculation is done properly.

Let us know how it goes. Thank you!