What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    New Form not working

    Asked by rrwdginc on April 30, 2012 at 06:50 PM


    I have just created a new form but its not delivering the submission to my e-mail address whereas I have other forms associated to same e-mail address and they are working fine which means I have whitelisted your IPs already..

    Whereas old forms still working fine whereas new form submission are only visible on jotform panel whereas I'm failed to see their delivery to my e-mail..

    Note, Junk mail and everything is checked ..

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    JotForm Support

    Answered by Mike_T on April 30, 2012 at 07:25 PM

    Thank you for contacting us.

    Could you please try with noreply@jotform.com Sender E-mail address to see if that makes any difference?