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graniteresearchAsked on October 13, 2016 at 1:17 PM
In the save form and return, I can't get the second form to save the answers. What am I doing wrong?
I want to be able to have my colleagues to continually fill out a form for over a span of a couple of weeks. I have made form 1 https://form.jotform.com/62864503843157 and form 2 https://form.jotform.com/62206831927962
An email is sent to me for my individual link, but the information I have inserted is not there if I leave and come back.
How do I make sure the information is saved?
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MikeReplied on October 13, 2016 at 3:05 PM
Thank you for contacting us.
There is a little issue with the session URLs on Thank You Page and Autoresponder email template.
Please make sure that the URLs have the full format:
https://form.jotform.com/62206831927962?session={email}
Try to add the missing part (on both Thank You Page and Autoresponder) and then test the session saving again.
If you need any further assistance, please let us know.