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  • Profile Image

    Submission email was not resend using Edit Link in the email.

    Asked by KateOrbit on October 13, 2016 at 08:40 PM

    Hi There

    I have a form where users can save and edit later.

    The requirements are name and email address.

    When they hit save for the first time the form works - it emails them a link to go back and edit at a later date. 

    When they hit save for the second time, the email no longer sends.

    Thanks, 

    Kate

    Page URL:
    https://form.jotform.co/61788324585872

  • Profile Image
    JotForm Support

    Answered by jonathan on October 14, 2016 at 12:02 AM

    Hi Kate,

    For the edit email to still send the next time, make sure that in the form Autoresponder E-mail, the option Send on Edit is enabled.

     

    This will continuously will resend the email even the form was submitted multiple times using its Edit Link.

    Let us know if this did not resolve the issue. 

  • Profile Image

    Answered by KateOrbit on October 14, 2016 at 12:44 AM
    Thanks!!
    Cheers,
    Kate.
    -
    Kate Barnett - General Manager
    0402 991 297


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