I'm having many issues with my form

  • ksapikowski
    Asked on October 14, 2016 at 11:23 AM

    I'm having many issues with my form. I used a form template from your site.

    1. not all fields under the header fields.

    2. submit button missing after correction make to form

    3. using the tab key to move to next field doesn't always work.

    Please help.

    Thank you,

    Kathy

     

     

    Jotform Thread 961127 Screenshot
  • Nik_C
    Replied on October 14, 2016 at 12:42 PM

    Hello Kathy,

    I'll try to answer your questions:

    1. not all fields under the header fields.

    I'm assuming you're referring to form collapse field:

    Im having many issues with my form Image 1 Screenshot 60

    But I'm not sure what the problem is exactly, so we might need more information here please.

    2. submit button missing after correction make to form

    You can make your submit button always visible at the bottom of the form by following:

    Place one more collapse field right above the submit button:

    Im having many issues with my form Image 2 Screenshot 71

    As you can see I made it hidden. And also, I set to be open:

    Im having many issues with my form Image 3 Screenshot 82

    That way, submit button will always be visible:

    Im having many issues with my form Image 4 Screenshot 93

    3. using the tab key to move to next field doesn't always work.

    I tested this and couldn't replicate the problem I was able to move from one to another field with tab key, here is my screencast of the test:

    Im having many issues with my form Image 5 Screenshot 104

    Please let us know if you have further questions and we will wait for your response on the first one.

    Thank you!

  • ksapikowski
    Replied on October 14, 2016 at 3:47 PM

    Thank you, I follow your suggestion and for now it seems to be working. I think the tab key issue and only part of the form being visible was, I didn't have the field area large enough.